At Merk Pros, accessible from https://merkpros.com/, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by Merk Pros and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
We collect information to provide better services to all our users—from figuring out which website package you need to delivering your custom shop furniture. The types of information we collect include:
A. Personal Information
When you request a quote, purchase a service, or order physical goods (like furniture or packaging), we may ask for:
- Name and Business Name
- Email Address
- Phone Number
- Shipping & Billing Address: (Required for invoicing and the delivery of physical items like custom clothing, packaging, and furniture).
B. Project Data
For digital services, we may collect login credentials (for cPanel, social media, etc.) necessary to perform the work. These are stored securely and used strictly for the duration of the project.
C. Usage Data & Cookies
We use standard technology called “cookies” to collect information about how you interact with our website. This may include your IP address, browser type, and the pages you visit. This helps us analyze website traffic and improve our user experience.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website.
- Process your transactions and manage your orders (both digital and physical).
- Coordinate Logistics: Share necessary details (like address and phone number) with our delivery partners to ship your shop furniture or custom packaging.
- Communicate with you, either directly or through one of our partners, including for customer service, updates, and marketing purposes.
- Find and prevent fraud.
3. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
Specific to Physical Goods: If you order Shop Furniture or Custom Packaging, your shipping details will be shared with third-party logistics providers / courier services solely for the purpose of delivery.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request that we correct any information you believe is inaccurate.
- Request that we erase your personal data, under certain conditions.
- Opt-out of marketing communications at any time.
6. Third-Party Links
Our website may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
- Email: info@merkpros.com
- Phone: +31685554188
- Address: 3037 VM Rotterdam